Home > feature updates, worshipplanning.com > Song Lyric Formating, New Help Desk System, Team Role Templates Update

Song Lyric Formating, New Help Desk System, Team Role Templates Update

We just applied a small update that I imagine will make you say, “Great update, but what took you so long?” The short description of the update is that you can now save (as part of the song details) a font type and font size for the lyrics section of the song. For those that didn’t just shout out loud “Finally!!”, let me explain how this is helpful. Many churches space the lyrics out so the chords will fit nicely above each line of lyrics. Well, if you are pasting the lyrics/chords in from a Word document, chances are the chords won’t line up correctly due to differences in font size and type. For a while, WP has allowed you to adjust the font type and size on the Song Details page….but those adjustment couldn’t be saved anywhere. So, every time you or a team members opened the lyrics of the song, they had to manually make that adjustment. Well, now you can save those setting right on the page where the song is added/edited.

On a different note (pun not intended), we have recently started using a new Help Desk system that does a better job of tracking your feedback and support requests. So, where you may have seen responses directly from WP individuals the past, you will now see them from arrive with a “from address” of support@worshipplanning.com. It will still be a message from me or another support team member, but it will have a Ticket Number associated with it. And you can respond to these emails by simply clicking “Reply” in your email software. Just be sure to keep the subject line intact to assure proper routing of your ticket.

Finally, we are shooting for an update later this week (or maybe early next) that will allow teams to create templates of roles. If you aren’t sure what this is, stay tuned. We’ll post a blog update on how it works once we update the site in the next several days.

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